Hi, I'm Dzul 👋
Information Technology Enthusiast | System & Network Administrator | Cloud Engineer.
DKA

About

I’m an IT Enthusiast with hands-on experience in troubleshooting, network engineering, server management, and cloud computing. Passionate about building reliable and efficient IT infrastructures, I’m continuously developing my skills toward becoming a skilled System & Network Administrator and Cloud Engineer

Work Experience

D

Diastika Biotekindo, Tbk

February 2024 - Present
IT Support Staff
Responsible for managing and maintaining the company's IT infrastructure, including network administration (MikroTik & Fortinet) for 100+ users across the Head Office and Warehouse. Handle firewall configuration, bandwidth management, and VLAN implementation. Administer Microsoft 365 for over 100 user accounts, covering license allocation and security policy enforcement. Provide responsive technical support and troubleshooting for hardware, software, and network issues to minimize downtime. Develop and maintain an internal IT asset inventory application using Laravel 12, Filament 3, and MySQL. Oversee IT asset lifecycle from onboarding to offboarding, and ensure CCTV systems operate optimally to support workplace security.
K

Khong Guan Group, Ltd

June 2023 - January 2024
IT Support Intern
Provided technical support for 40+ users in a multi-OS environment (Windows & macOS) to ensure smooth operations for the creative and marketing divisions. Enhanced data security by implementing Two-Factor Authentication (2FA) and migrating company data to cloud storage. Configured and managed QNAP NAS as a centralized data storage system to improve team collaboration. Supported hybrid meeting infrastructure by maintaining Smart TV and Polycom systems. Managed and updated the company’s website content to align with digital marketing strategies.
E

Erajaya Swasembada, Tbk

August 2021 - October 2021
IT Support Intern
Handled and resolved an average of 30+ daily support tickets using Jira Atlassian, ensuring issues were addressed within SLA targets. Managed e-commerce business processes including Sales Order, Return, and Cancel Order workflows through Jira and Magento platforms. Utilized Postman API to push Sales Order and Cancel Order data, streamlining the operational flow of the e-commerce system.

Education

B

Bina Sarana Informatika University

2019 - 2022
D3 - Information System

Skills

PHP
Laravel
MySQL
JavaScript
Node.js
MikroTik
Fortinet
VLAN
Firewall
VPN
LAN/WAN
Policy
Windows Server
Virtualization
AWS
Azure
VMware
Virtual Box
Microsoft 365
Exchange Server
Jira
Postman
Git
My Projects

Check out my latest work

I have experience in building a system administration network infrastructure, where I manage and maintain network devices like switches, routers, and firewalls. I also set up and configure network devices to ensure a safe and efficient network environment for users.

Implementation of Fortinet Fortigate 71G Firewall on Diastika Biotekindo, Tbk.

Implementation of Fortinet Fortigate 71G Firewall on Diastika Biotekindo, Tbk.

Innovatively implemented Fortinet Fortigate 71G Firewall to enhance security, network optimization, and VPN connectivity for Diastika Biotekindo, Tbk. Utilized FortiOS to configure VLANs, network policies, and VPN settings, resulting in improved network resiliency and user experience.

Fortinet Fortigate 71G
Firewall
VLAN
Policy
VPN
LAN/WAN
Bandwidth Management
Implementation of MikroTik RouterOS on Diastika Biotekindo, Tbk. (Warehouse)

Implementation of MikroTik RouterOS on Diastika Biotekindo, Tbk. (Warehouse)

Innovatively implemented MikroTik RouterOS to enhance security, network optimization, and VPN connectivity for Diastika Biotekindo, Tbk. Utilized RouterOS to configure VLANs, network policies, and VPN settings, resulting in improved network resiliency and user experience.

MikroTik RouterOS
Router
Firewall
VLAN
Policy
VPN
LAN/WAN
Bandwidth Management
Replacement of 15U rack server to 20U for Diastika Biotekindo and relabeling RJ45 patch paneland repairing CCTV with Cable Network Fiber (CNF).

Replacement of 15U rack server to 20U for Diastika Biotekindo and relabeling RJ45 patch paneland repairing CCTV with Cable Network Fiber (CNF).

Successfully replaced 15U rack server to 20U for Diastika Biotekindo and relabeled RJ45 patch panel and repaired CCTV, resulting in increased server capacity and improved network infrastructure.

Rack Server
Patch Panel
CCTV
Vendor Management
Network Infrastructure
Placement rack 15U for Diastika Biotekindo (Warehouse) and relabeling RJ45 patch paneland repairing CCTV with Cable Network Fiber (CNF).

Placement rack 15U for Diastika Biotekindo (Warehouse) and relabeling RJ45 patch paneland repairing CCTV with Cable Network Fiber (CNF).

Successfully placed 15U rack for Diastika Biotekindo (Warehouse) and relabeled RJ45 patch panel and repaired CCTV, resulting in increased server capacity and improved network infrastructure.

Rack Server
Patch Panel
CCTV
Vendor Management
Network Infrastructure
What I Build

I like building things

During my time in university, I attended 0+ whatiBuild. People from around the country would come together and build incredible things in 2-3 days. It was eye-opening to see the endless possibilities brought to life by a group of motivated and passionate individuals.

    Contact

    Get in Touch

    Want to chat? Just shoot me a dm by sending me an email and I'll respond whenever I can. I will ignore all soliciting.

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